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Using Twitter for your business

• Be polite and friendly.Treat this as a professional forum and before you tweet about something, consider whether you’d say it at a conference.
• Repost tweets that are especially valuable so your followers can benefit. (This is called “retweeting.”)
• Use Twitter to listen to the conversation. You want to hear what people are saying about your business.

• Be informal, not sloppy.
• Keep messages brief and to the point
• Use sentence case. USING ALL CAPITAL LETTERS LOOKS AS IF YOU'RE SHOUTING
• Don't use e-mail as an excuse to avoid personal contact
• Remember that e-mail isn't private
• Don't send chain letters, virus warnings, or junk mail
• Summarize long discussions (don't expect someone to read a long email)

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